Terms and conditions
1. Introduction
These Terms & Conditions govern the use of services provided by AiZapy (“Company”, “We”, “Our”, “Us”). By accessing or purchasing our services, you (“Client”, “User”) agree to comply with these Terms in full.
2. Nature of Services
AiZapy provides:
- WhatsApp Official Business API access
- Onboarding and number registration assistance
- Portal access and automation tools
- Messaging infrastructure services
- Technical integration support
- AiZapy acts as a technology service provider and does not represent Meta Platforms Inc.
3. Eligibility
The Client must:
- Be legally authorized to operate a business
- Comply with all applicable laws
- Follow WhatsApp and Meta policies
- We reserve the right to refuse service if compliance requirements are not met.
4. Account Activation
Once onboarding begins and API setup is initiated:
- Service is considered delivered
- Infrastructure costs are incurred
- Activation is irreversible
- All activated services are non-refundable as per our Refund Policy.
5. User Responsibilities
The Client agrees to:
- Maintain opt-in records
- Avoid spam or unsolicited messaging
- Follow WhatsApp Commerce & Messaging policies
- Maintain Facebook Business Manager health
- AiZapy is not liable for account bans or restrictions caused by user actions.
6. Payment Terms
All fees must be paid in advance.
Subscription renewals are automatic unless canceled before billing date.
Failure to pay may result in service suspension.
7. Limitation of Liability
AiZapy shall not be liable for:
- Business loss
- Revenue loss
- Account suspensions
- Indirect or consequential damages
- Our total liability shall not exceed the amount paid for the service.
8. Termination
We reserve the right to suspend or terminate services if :
- Policies are violated
- Payment defaults occur
- Fraudulent activity is detected
9. Governing Law
These Terms shall be governed by the laws of India.
