Abandoned cart messages bring back shoppers who left.
For e-commerce
WhatsApp automation for e-commerce brands
Recover abandoned carts, confirm COD orders, send delivery updates and run sale campaigns on WhatsApp, the app your customers open every day.
- Free setup
- Ready-made flows
- Official Meta API
Urban Threads Business account · online
You left 2 items in your cart 🛒 Complete your order and get free shipping.10:02 ✓✓
Complete order
Done, paid via UPI10:02
Replied in seconds24/7, even after hours
Before and after
What changes for your e-commerce business
Less manual work for your team, faster replies for your customers.
Without automation
- Carts are abandoned and never followed up
- COD orders get returned
- Customers keep asking where their order is
With AiZapy
- Cart reminders bring shoppers back
- COD orders are confirmed before dispatch
- Order and delivery updates go out automatically
Customer journey
How a customer moves on WhatsApp
Each step runs on its own, and your team steps in only when it matters.
- 1Cart
A shopper adds items to the cart
- 2Reminder
Gets a WhatsApp reminder if they leave
- 3Order
Completes the order and pays
- 4Delivery
Gets shipping and delivery updates
- 5Review
Is asked for a review and offered a reorder
Scale and save time
How AiZapy helps you grow
COD confirmation weeds out fake orders before dispatch.
Automatic updates answer "where is my order" before it is asked.
What you can automate
Sell, ship and support in WhatsApp.
- Recover abandoned carts
- Send order and delivery updates
- Run sale campaigns that get read
Features
Popular with e-commerce businesses
Catalog and paymentsSell inside the chat with cart and pay linksBroadcasts and dripsSend 1 lakh+ messages with auto follow-upsClick trackingSee who clicked which link, and whenShopify IntegrationOrders, carts and updates on WhatsAppWooCommerce IntegrationWhatsApp alerts for your WooCommerce storeRazorpay IntegrationPayment links inside WhatsApp chats
FAQ
E-commerce on WhatsApp: questions
Quick answers, or talk to our team on WhatsApp.
Does it work with Shopify and WooCommerce?
Yes. Connect your store to send order updates and cart reminders.
Can I run sale campaigns?
Yes. Send broadcasts to opted-in customers and track clicks and sales.
How long does setup take for a e-commerce business?
Most businesses go live in about an hour after documents are ready. Our team helps build your first flows.
Do I need the official WhatsApp Business API?
Yes. AiZapy runs on the official API, which supports chatbots, broadcasts and many agents on one number.
More industries
See how others use AiZapy
Get started
Grow your e-commerce business on WhatsApp
Book a free demo and we will build a sample flow for your business.