+91 94725 72871sales@aizapy.com New Durga Puja special: switch from another WhatsApp API and save. See offer
Monthly or yearly subscription

AiZapy pricing plans: WhatsApp API pricing

Official WhatsApp Business API with CRM, chatbots and Instagram automation in one place. Pay monthly, or pay yearly to save 15% and get free onboarding.

  • Official Meta Business Partner
  • Live in about an hour
  • Switch from any provider
Compare plans
  • Prepaid plansPrices exclude 18% GST
  • Message charges separateMarketing ₹1.05, utility ₹0.20, service ₹0.15
  • 1,000 free service chatsService conversations, every month
  • Min. wallet balance ₹1,000Keep it in your WhatsApp wallet

Basic

For small businesses starting on the WhatsApp API.

Pay yearly, save 15%
₹424/month + GST

Billed monthly + ₹1,500 one-time onboarding

Start free trial
  • 10,000 contacts
  • Broadcast limit 50,000
  • 1 admin, 1 WhatsApp number
  • Chatbot add-on ₹500 per bot
  • Min. WhatsApp wallet balance ₹1,000
Includes
  • Official WhatsApp Business API
  • Broadcasts and scheduling
  • Tags, segments and lead management
  • Click-to-WhatsApp ads and Meta lead forms
  • Support on chat (message)
See all features

Pro Most popular

For growing teams that run ads, chatbots and follow-ups.

Pay yearly, save 15%
₹1,274/month + GST

Billed monthly + ₹1,500 one-time onboarding

Start free trial
  • 30,000 contacts
  • Broadcast limit 2,00,000
  • 1 admin + 1 agent, extra ₹400 each
  • 1 chatbot included, extra ₹300 each
  • Min. WhatsApp wallet balance ₹1,000
Everything in Basic, plus
  • CRM and stage-wise lead pipeline
  • Shared team inbox
  • Drip campaigns and auto follow-ups
  • AI chatbot for FAQs and replies
  • Instagram and Facebook comment and DM automation
  • Social media automation and posting
  • Catalog, cart and Razorpay payments
  • Shopify, IndiaMART, Google Sheets and API
  • Chat and on-call support
See all features

Premium

For large teams sending at scale, with custom setup.

Pay yearly, save 15%
₹8,499/month + GST

Billed monthly + ₹1,500 one-time onboarding

Talk to sales
  • 5,00,000 contacts
  • Unlimited broadcasts
  • Admins, agents and numbers as needed
  • Chatbots set up for you
  • Min. WhatsApp wallet balance ₹1,000
Everything in Pro, plus
  • Custom message pricing
  • IVR calling
  • Custom integrations
  • Dedicated support on yearly plans
See all features

All plans are prepaid. Plan prices exclude GST.

Add-ons

Add-ons and services

Charged on top of any plan, only when you need them.

Extra agent

Add team members to the shared inbox.

Pro plan₹400per agent / month
  • Own login for each agent
  • Chats assigned automatically
  • Works on the same WhatsApp number

Pro plan only. Premium agents are set up by our sales team.

Extra chatbot

Add more no-code chatbot flows.

Basic₹500per bot
Pro₹300per bot
  • Drag and drop flow builder
  • Triggers from keywords, ads and QR codes
  • Hand over to an agent any time

Pro already includes 1 chatbot.

Onboarding

We set up your account, number and first flows.

Monthly plans₹1,500one time
Yearly plansFreefirst time
  • WhatsApp API and number setup
  • Profile and display name setup
  • First templates and flows

On yearly plans, any onboarding after the first is ₹1,500.

Extra support session

Hands-on help from our team, on any plan.

Any plan₹499per 45 minutes
  • Screen-share or call
  • Flows, templates or campaign help
  • Book whenever you need it

Paid before the session starts.

Pricing terms

Important pricing terms, explained

Let’s make WhatsApp API pricing easy to understand. Your plan fee and message charges are billed separately.

Marketing

₹1.05per message

Offers, sales, launches, festival greetings and come-back reminders.

Utility

₹0.20per message

Order and delivery updates, payment receipts, booking confirmations and reminders.

Service

₹0.15after 1,000 free a month

Free-form replies inside the 24-hour window: live chat, chatbot and AI agent answers.

Authentication

Ask usfor the current rate

One-time passwords (OTPs) for login, sign-up and account recovery.

24-hour customer service window

When a customer messages you, a 24-hour window opens, and every new message from them restarts it. Inside it you can reply with normal free-form messages, which count as service messages. Replies inside the 72-hour free window from Click-to-WhatsApp ads stay free.

1,000 free service messages every month

Every WhatsApp Business API number gets 1,000 free service messages each month. The count resets on the 1st, and unused messages don't carry over. After that, each service message costs ₹0.15.

Message rates are per message delivered, set by Meta and may change.

Compare plans

Every feature, side by side

AiZapy plan comparison
FeatureBasic₹499/monthPro₹1,499/monthPremium₹9,999/month
Limits
Contacts10,00030,0005,00,000
Broadcast limit50,0002,00,000Unlimited
Admins11Talk to sales
Agents included1Talk to sales
Extra agent₹400 eachTalk to sales
WhatsApp numbers11Talk to sales
Minimum WhatsApp wallet credit balance₹1,000₹1,000₹1,000
WhatsApp messaging
Official WhatsApp Business API
Broadcasts and scheduling
Shared team inbox
Analytics and reports
Marketing / utility / service rate₹1.05 / ₹0.20 / ₹0.15₹1.05 / ₹0.20 / ₹0.15Custom
Chatbots and AI
Chatbots included1Talk to sales
Extra chatbot₹500 per bot₹300 per botTalk to sales
AI chatbot (FAQ answers)
Drip campaigns and auto follow-ups
CRM and leads
CRM and stage-wise lead pipeline
Tags, segments and lead management
Meta lead forms to WhatsApp
IndiaMART, JustDial and TradeIndia leads
Social media
Instagram comment and DM automation
Facebook comment and Messenger automation
Social media automation and posting
Click-to-WhatsApp ads
Commerce and integrations
Catalog, cart and Razorpay payments
Shopify and WooCommerce
Google Sheets
Google Meet and Zoom booking
Webhooks and API
Meta Conversion API
IVR calling
Onboarding and support
Onboarding on monthly plans₹1,500₹1,500₹1,500
Onboarding on yearly plansFree first timeFree first timeFree first time
Support on chat (message)
On-call support
Dedicated support (yearly)
Extra support session₹499 / 45 min₹499 / 45 min₹499 / 45 min
FAQ

Pricing questions

Quick answers, or talk to our team on WhatsApp.

What is the difference between monthly and yearly billing?

Both give you the same features. Monthly is billed every month. Yearly is paid once a year at 15% off the monthly price, and gets free onboarding the first time.

Is there a free plan?

We don't have a free-forever plan. You can start a free trial or book a free demo first.

What is the customer service window?

When a customer messages you, a 24-hour window opens. Replies you send inside it are service messages, and the first 1,000 each month are free.

How are message charges billed?

Message charges are the same on every plan: marketing ₹1.05, utility ₹0.20 and service ₹0.15 after 1,000 free service messages. They are billed on usage, separately from your plan.

Is billing prepaid or postpaid?

Plans are prepaid. Message charges are billed on usage.

Is there a minimum wallet balance?

Yes. On every plan you need to keep at least ₹1,000 credit in your WhatsApp wallet. Message charges are paid from this wallet, so your messages keep going without a break.

Is there an onboarding charge?

On monthly plans there is a one-time onboarding charge of ₹1,500. On yearly plans your first onboarding is free, and any onboarding after that is ₹1,500.

What support do I get?

Basic gets support on chat (message). Pro and Premium also get on-call support, and dedicated support on yearly plans. An extra 45-minute support session is ₹499, paid before the session.

Can I upgrade or downgrade my plan?

Yes. Talk to our team to change your plan or move between monthly and yearly billing.

Do you offer refunds?

Activated plans are non-refundable. Refunds are only for a duplicate payment reported within 48 hours, or if we could not activate your service because of a fault on our side. See our refund policy.

Get started

Ready to get started?

Book a free 30-minute demo, or talk to our sales team about Premium and custom pricing.