WhatsApp Forms are custom-made forms (using tools like Google Forms, Typeform, or chatbot flows) that are:

Shared via a WhatsApp message or link

Filled out within the chat or via an external link

Used to collect data from customers: name, phone, email, orders, etc.

They can also be automated through AI or chatbots, so users fill them in through interactive conversations (like tapping buttons or answering questions).

🔧 Ways to Use Forms in WhatsApp
1. External Form Links

Use tools like:

Google Forms

Typeform

Jotform

Then share the form link in WhatsApp:

“Hi! Please fill out this quick form to confirm your order: [form link]”

2. Interactive Chat Forms (Conversational Forms)

✅ Best Experience

Use chatbot tools like:

Zapy AI