Routine booking and timing questions are handled in chat.
For healthcare
WhatsApp automation for clinics and hospitals
Let patients book appointments, get reminders and receive reports on WhatsApp, so your front desk spends less time on the phone and more time with patients.
- Free setup
- Ready-made flows
- Official Meta API
City Care Clinic Business account · online
Reminder: your appointment with Dr. Sinha is tomorrow at 11:30 AM.10:02 ✓✓
ConfirmReschedule
Confirmed, thank you!10:02
Replied in seconds24/7, even after hours
Before and after
What changes for your healthcare business
Less manual work for your team, faster replies for your customers.
Without automation
- Front desk phone lines stay busy all day
- Patients forget appointments and slots go empty
- Reports and timings are shared one by one
With AiZapy
- Patients book by department and doctor in chat
- Reminders go out before every appointment
- Timings, fees and reports are shared instantly
Customer journey
How a customer moves on WhatsApp
Each step runs on its own, and your team steps in only when it matters.
- 1Patient messages
Asks for a doctor or department
- 2Pick a slot
Chooses a date and time in chat
- 3Confirmed
Gets booking details instantly
- 4Reminder
Receives a reminder before the visit
- 5Follow-up
Reports and next visit shared on WhatsApp
Scale and save time
How AiZapy helps you grow
Automatic reminders help patients turn up on time.
Follow-up and check-up reminders bring patients back.
What you can automate
Fewer no-shows, happier patients.
- Book appointments by department and doctor
- Send reminders and reports securely
- Answer timing and fee questions 24/7
Features
Popular with healthcare businesses
WhatsApp FormsCollect details without leaving WhatsAppBroadcasts and dripsSend 1 lakh+ messages with auto follow-upsTeam inbox and CRMEvery chat, lead and order in one placeAdvanced AutomationIf-this-then-that flows for salesGoogle MeetBook Meet calls from WhatsAppIVRCall menus that connect to WhatsApp
FAQ
Healthcare on WhatsApp: questions
Quick answers, or talk to our team on WhatsApp.
Can patients reschedule on WhatsApp?
Yes. Add reschedule buttons to reminders so patients can pick a new slot.
Is patient data safe?
Messages go through the official WhatsApp Business API, and access inside AiZapy is role-based.
How long does setup take for a healthcare business?
Most businesses go live in about an hour after documents are ready. Our team helps build your first flows.
Do I need the official WhatsApp Business API?
Yes. AiZapy runs on the official API, which supports chatbots, broadcasts and many agents on one number.
More industries
See how others use AiZapy
Get started
Grow your healthcare business on WhatsApp
Book a free demo and we will build a sample flow for your business.