Quick answer
A WhatsApp AI chatbot answers customer messages automatically on the WhatsApp Business API, 24 hours a day. It can greet leads, answer common questions, qualify enquiries, book appointments, share catalogues and hand hot leads to a human agent. With a no-code builder like AiZapy's, you can create one from ready templates without writing any code.
Most lost sales on WhatsApp happen for a simple reason: nobody replied in time. A WhatsApp chatbot fixes this by answering every message in seconds, day and night, and passing serious buyers to your team.
What a WhatsApp AI chatbot does
- Greets every new chat instantly with menus or buttons.
- Answers common questions about price, location, timings and stock.
- Asks qualifying questions and tags the lead in your CRM.
- Books appointments and site visits.
- Shares catalogues, brochures and payment links.
- Hands the chat to a human agent when needed.
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Book a free demo Best use cases by industry
| Industry | What the chatbot does |
|---|---|
| Real estate | Shares project details, asks budget and location, books site visits |
| Clinics | Books appointments, sends reminders and reports |
| Coaching | Shares course fees and batches, collects admission enquiries |
| E-commerce | Shows products, tracks orders, recovers abandoned carts |
| Salons | Shows services and books slots |
See more in industries.
Benefits
- No lead waits. Replies in seconds, even at midnight.
- Lower cost. One bot handles the repeated questions a team would answer by hand.
- Better leads. Your sales team only talks to qualified buyers.
- Works with ads. Click-to-WhatsApp ad leads get an instant flow.
How to build one in AiZapy
- Pick a template for your industry or start blank.
- Add questions and buttons in the drag-and-drop builder.
- Connect actions: tag the lead, update the CRM stage, send a payment link or alert an agent.
- Test and go live on your WhatsApp number.
The chatbot is included on Pro and Premium plans. See AI chatbot and pricing.
AiZapy TeamOfficial WhatsApp Business API platform and Meta Business Partner, Patna, India.
